Privacy Policy

General

Historic Royal Palaces are committed to protecting your privacy on line.

We will not share your personal information for marketing or any other purposes without your consent unless where required by law. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force. We collect general statistical information about visitors to our website for general reporting and to improve future content.

We will not sell your data to any third party. If we change our privacy policy we will inform you by posting these changes on this page.

Data collection and use

We ask for information about you in 3 areas of our website.

1. When using an online form

   We ask for your details so we can respond in an appropriate way. If you have given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. If you wish us to stop contacting you email marketing@hrp.org.uk

2. When requesting a brochure online

   We need your name and address so we can send you the brochure. If you have given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. If you wish us to stop contacting you email marketing@hrp.org.uk

3. When signing up for e-mail updates

   This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law. If you wish us to stop contacting you email marketing@hrp.org.uk

4. By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Historic Royal Palaces in the manner set out in this Privacy Policy. If you have any questions or concerns about the information we hold about you, you can also email marketing@hrp.org.uk.

What are cookies and do we use them?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

• Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site
• Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie)

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

How we use Cookies on our Site and what Information we collect

Session Cookies

• To allow you to carry information across pages of our site and avoid having to re-enter information.

Persistent Cookies.

• To remember the your page size preference.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

General

Links to other websites and their security and privacy policies.

In our website we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

We hope that you enjoy using our website, and feel assured we are committed to protecting your privacy.